We can arrange the installation of your new equipment with our parent company, Magma Energy Services Ltd. They will manage the installation of the heater including all electrical works and flue installations and in most cases can offer a free extended warranty on the equipment.

Magma Energy Services Ltd are a very Health And Safety aware company and can provide the relevant Risk Assessments and Method Statements together with fully qualified Industrial and Commercial gas engineers with IPAFF, Working At Height and Harness training. Warranty information will automatically be completed and notified to the relevant manufacturer. Warranty on the equipment will always be upheld by the manufacturer directly.

Regular maintenance will be required during the life of the warranty with at least one regular service per year. The manufacturer will require proof of service (Gas Safe or OFTEC paperwork) to show the equipment has been maintained and safety inspected.

If you have your own installer then they carry out the installation for you when the unit has been delivered. We will issue you with a warranty card which will require completion by the commissioning engineer which should be sent to us together with a copy of the Gas Safe or Oftec commissioning sheet(s) for the appliance.

It is an offence within the UK to install a gas appliance if you are not registered with Gas Safe register and hold current qualifications. If the unit is not installed by a qualified engineer the manufacturers warranty will become invalid.

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